When you're thirsty, it's too late to think about digging a well.

A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.

Ego stops you from getting things done and getting people to work with you. That's why I firmly believe that ego and success are not compatible.

The quality of your life is determined by the quality of your relationships. The quality of your business is no different.

I've known entrepreneurs who were not great salespeople, or didn't know how to code, or were not particularly charismatic leaders. But I don't know of any entrepreneurs who have achieved any level of success without persistence and determination.

It's the oldest, corniest piece of advice in the world but it still works. The strongest networks are built on friendship. Be a friend not only to the people in your network, but to the people who matter the most to the people in your network.

The cost of praising someone is nil - but every psychological study shows the payoff is huge.