If you wish others to believe in you, you must first convince them that you believe in them.

One mistake will never kill you. The same mistake over and over again will.

our lives change in two ways :through the people we meet and the books we read

Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.

Leadership does not mean getting people to do their job. It means getting people to do their best.

I believe that visualization is one of the most powerful means of achieving personal goals.

I know that you don't know, but you don't know that you don't know.