The sooner you accept the fact that you will have both successes and failures, the easier it will be to get your business and personal life headed in the right direction.

As you schedule individual tasks, give yourself a cushion. Mark the due date a few days ahead of the actual deadline so you have time to deal with changes or last-minute emergencies.

You can't hurry creativity, so take time to ponder your ideas. Sit back and take time to think things over. That's usually how the best ideas bloom.

You can win more friends with your ears than with your mouth. People who feel like they're being listened to feel accepted and appreciated. They feel like they're being taken seriously and what they say really matters.

If we could measure the damage to corporations from gossip, it might be more than the GNP of the Third World!

Say and do what you mean, but never say and do it meanly.

You'll always get the good news; it's how fast you get the bad news that counts.