No company has a permanent consumer franchise. No one has the only game in town. The never-ending cycle of destruction and change inherent in a capitalist economy always provides new opportunities for those with determination, goals and concentration.

The truth is, success often occurs for reasons we don't expect, under circumstances over which we have little control and sometimes unrelated to our own efforts. There is only one other lesson that success should teach us: Be as amazed by your own success as your friends are. If you truly are, you stand the best chance to repeat it.

The employees who share innovative ideas may also be the folks who have some hidden talents that would help incorporate their suggestions.

Are you worried about pressure? I look at it this way: Pressure is having to do something you are not totally prepared to do.

Ethical decisions ensure that everyone's best interests are protected. When in doubt, don't.

Give your subconscious a chance to work by turning your brain off from time to time. Don't focus on work or solving problems constantly.

Never buy anything in a room with a chandelier.