Ethical decisions ensure that everyone's best interests are protected. When in doubt, don't.

Decide what your priorities are and how much time you'll spend on them. If you don't, someone else will.

No company has a permanent consumer franchise. No one has the only game in town. The never-ending cycle of destruction and change inherent in a capitalist economy always provides new opportunities for those with determination, goals and concentration.

It's nice to be important, but more important to be nice. You don't know who your top customers will be five years from now or where you will be in 10 years. You may have a fancy title, but you will always need help from the people around you.

There will always be someone with a cuter girl, a bigger car, a bigger home, but that does not matter. You measure your own performance by your own potential. That's what makes a successful person.

Many people may listen, but few people actually hear.

In a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.