Just because an employee does things differently doesn't mean he or she won't do the job right or as well. If you establish expectations of the goal and the standards to follow, then methodology shouldn't be an issue.

In a litigation-happy society, clear agreements often prevent small disagreements from becoming big ones.

I've learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa.

Ego stops you from getting things done and getting people to work with you. That's why I firmly believe that ego and success are not compatible.

Keep the customer actively involved throughout your presentation, and watch your results improve.

Goals give you more than a reason to get up in the morning; they are an incentive to keep you going all day.

Jim Rohn is one of the most articulate, powerful, thought-provoking speakers I've seen. His unique delivery and style puts him head and shoulders above the rest.