Keep the customer actively involved throughout your presentation, and watch your results improve.
Harvey MackayThe truth is, success often occurs for reasons we don't expect, under circumstances over which we have little control and sometimes unrelated to our own efforts. There is only one other lesson that success should teach us: Be as amazed by your own success as your friends are. If you truly are, you stand the best chance to repeat it.
Harvey MackayThe cost of praising someone is nil - but every psychological study shows the payoff is huge.
Harvey Mackay