What could you accomplish if no one told you it was impossible?
It isn't the people you fire who make your life miserable, it's the people you don't.
Leadership does not mean getting people to do their job. It means getting people to do their best.
All the technology in the world will never replace a positive attitude.
Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.
The longer they keep you waiting, the more they want to deal.