Failure is an attitude, not an outcome.

In a litigation-happy society, clear agreements often prevent small disagreements from becoming big ones.

Surrounding yourself with creative, imaginative people is a good strategy for success whether you're an entrepreneur seeking innovation or an artist looking for inspiration.

A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.

Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.

Ethical decisions ensure that everyone's best interests are protected. When in doubt, don't.

When you're thirsty, it's too late to think about digging a well.