Many people may listen, but few people actually hear.

You can't hurry creativity, so take time to ponder your ideas. Sit back and take time to think things over. That's usually how the best ideas bloom.

Good commanders look after their troops, and good troops look after their commanders.

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

Your past is not your potential.

Keep the customer actively involved throughout your presentation, and watch your results improve.

To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.