Exploring how you could make a bad situation worse can sometimes tell you what not to do.

Deadlines aren't bad. They help you organize your time. They help you set priorities. They make you get going when you might not feel like it.

Most business problems can be solved if you can teach yourself to look beyond the dollar sign.

Keep the customer actively involved throughout your presentation, and watch your results improve.

It doesn't matter if they say you can't do it. It only matters if you say you can't.

In a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.

You can't buy a good reputation; you must earn it.