Exploring how you could make a bad situation worse can sometimes tell you what not to do.

Employee loyalty begins with employer loyalty. Your employees should know that if they do the job they were hired to do with a reasonable amount of competence and efficiency, you will support them.

To be a champion, you have to learn to handle stress and pressure. But if you've prepared mentally and physically, you don't have to worry.

If you want to stay youthful, stay useful.

Once you attach your personality to a proposition, people start reacting to the personality and stop reacting to the proposition.

The sale begins when the customer says yes.

Exploring how you could make a bad situation worse can sometimes tell you what not to do.