I describe management as arts, crafts and science. It is a practice that draws on arts, craft and science and there is a lot of craft - meaning experience - there is a certain amount of craft meaning insight, creativity and vision, and there is the use of science, technique or analysis.

No generalizing beyond the data, no theory. No theory, no insight. And if no insight, why do research.

If the private sectors are about markets and the public sectors are about governments, then the plural sector is about communities.

The prime occupational hazard of a manager is superficiality.

Organizations are communities of human beings, not collections of human resources

Basically, managing is about influencing action. Managing is about helping organizations and units to get things done, which means action. Sometimes, managers manage actions directly. They fight fires. They manage projects. They negotiate contracts.

My feeling about executive bonuses is that any candidate for a chief executive job who even raises the issue of bonuses should be dismissed out of hand.