Strategy is a pattern in a stream of decisions

The prime occupational hazard of a manager is superficiality.

Empowerment is what managers do to people. Engagement is what managers do with people.

While hard data may inform the intellect, it is largely soft data that generates wisdom.

So technologies, whether it is a telephone or an iPhone, computers in general or automobiles, television even, all individualize us. We all sit in front of our iPhones and communicating but are we really communicating?

Why does every generation have to think that he lives in the period with the greatest turbulence?

What I have against M.B.A.s is the assumption that you come out of a two-year program probably never having been a manager - at least for full-time younger people M.B.A. programs - and assume you are ready to manage.