Strategy is a pattern in a stream of decisions

No generalizing beyond the data, no theory. No theory, no insight. And if no insight, why do research.

What we call a financial crisis is really at its core a crisis of management, and not just a crisis of management, but a crisis of management culture. ...In other words, what you had is a detachment of people who know the business from people who are running the business.

The idea that you can take smart but inexperienced 25-year-olds who never managed anything and turn them into effective managers via two years of classroom training is ludicrous.

An obsession with control generally seems to reflect a fear of uncertainty.

If you ask managers what they do, they will most likely tell you that they plan, organise, co-ordinate and control. Then watch what they do. Don't be surprised if you can't relate what you see to those four words.

If the private sectors are about markets and the public sectors are about governments, then the plural sector is about communities.