Strategy is a pattern in a stream of decisions

So technologies, whether it is a telephone or an iPhone, computers in general or automobiles, television even, all individualize us. We all sit in front of our iPhones and communicating but are we really communicating?

Leadership, like swimming, cannot be learned by reading about it.

That is the trouble with flying: We always have to return to airports. Thank of how much fun flying would be if we didn't have to return to airports.

We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.

Learning is not doing; it is reflecting on doing.

An enterprise is a community of human beings, not a collection of "human resources".