We have great managers who havent spent a day in management school. Do we have great surgeons that havent spent a day in surgical school?

Corporations are social institutions. If they don't serve society, they have no business existing

You can teach all sorts of things that improve the practice of management with people who are managers. What you cannot do is teach management to somebody who is not a manager, the way you cannot teach surgery to somebody whose not a surgeon.

While hard data may inform the intellect, it is largely soft data that generates wisdom.

Empowerment is what managers do to people. Engagement is what managers do with people.

We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.

My feeling about executive bonuses is that any candidate for a chief executive job who even raises the issue of bonuses should be dismissed out of hand.