We have great managers who havent spent a day in management school. Do we have great surgeons that havent spent a day in surgical school?

This obsession with leadership... It's not neutral; it's American, this idea of the heroic leader who comes in on a white horse to save the day. I think it's killing American companies.

Leadership, like swimming, cannot be learned by reading about it.

What we call a financial crisis is really at its core a crisis of management, and not just a crisis of management, but a crisis of management culture. ...In other words, what you had is a detachment of people who know the business from people who are running the business.

Management is, above all, a practice where art, science, and craft meet

Corporations are social institutions. If they don't serve society, they have no business existing

An unsuccessful manager blames failure on his obligations; the effective manager turns them to his own advantage. A speech is a chance to lobby...a visit to an important customer a chance to extract trade information.