We have great managers who havent spent a day in management school. Do we have great surgeons that havent spent a day in surgical school?

An obsession with control generally seems to reflect a fear of uncertainty.

You can teach all sorts of things that improve the practice of management with people who are managers. What you cannot do is teach management to somebody who is not a manager, the way you cannot teach surgery to somebody whose not a surgeon.

Corporations are economic entities, to be sure, but they are also social institutions that must justify their existence by their overall contribution to society.

A leader has to be one of two things: he either has to be a brilliant visionary himself, a truly creative strategist, in which case he can do what he likes and get away with it; or else he has to be a true empowerer who can bring out the best in others.

No generalizing beyond the data, no theory. No theory, no insight. And if no insight, why do research.

Managers who don't lead are quite discouraging, but leaders who don't manage don't know what's going on. It's a phony separation that people are making between the two.