That is the trouble with flying: We always have to return to airports. Thank of how much fun flying would be if we didn't have to return to airports.

This obsession with leadership... It's not neutral; it's American, this idea of the heroic leader who comes in on a white horse to save the day. I think it's killing American companies.

The real challenge in crafting strategy lies in detecting subtle discontinuities that may undermine a business in the future. And for that there is no technique, no program, just a sharp mind in touch with the situation.

An enterprise is a community of human beings, not a collection of "human resources".

So technologies, whether it is a telephone or an iPhone, computers in general or automobiles, television even, all individualize us. We all sit in front of our iPhones and communicating but are we really communicating?

That is the trouble with flying: We always have to return to airports. Thank of how much fun flying would be if we didn't have to return to airports.

Corporations are economic entities, to be sure, but they are also social institutions that must justify their existence by their overall contribution to society.