That is the trouble with flying: We always have to return to airports. Thank of how much fun flying would be if we didn't have to return to airports.

Corporations are economic entities, to be sure, but they are also social institutions that must justify their existence by their overall contribution to society.

You can teach all sorts of things that improve the practice of management with people who are managers. What you cannot do is teach management to somebody who is not a manager, the way you cannot teach surgery to somebody whose not a surgeon.

While hard data may inform the intellect, it is largely soft data that generates wisdom.

Management is, above all, a practice where art, science, and craft meet

Strategy is a pattern in a stream of decisions

Companies are communities. Theres a spirit of working together. Communities are not a place where a few people allow themselves to be singled out as solely responsible for success.