Strategy is not the consequence of planning, but the opposite: its starting point.

Most of the time, strategies should not be formulating strategy at all; they should be getting on with implementing strategies they already have.

Companies are communities. Theres a spirit of working together. Communities are not a place where a few people allow themselves to be singled out as solely responsible for success.

While hard data may inform the intellect, it is largely soft data that generates wisdom.

We have great managers who havent spent a day in management school. Do we have great surgeons that havent spent a day in surgical school?

Organizational effectiveness does not lie in that narrow minded concept called rationality. It lies in the blend of clearheaded logic and powerful intuition

Never set out to be the best. It's too low a standard. Set out to be good. Do Your best.