If it Captures Your Imagination, it will captivate others.

Always challenge the old ways.

The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.

To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.

In the 1960s, if you were a blue collar worker or uneducated, and you had an injury on the job, the company basically dismissed you.

Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.

The premium single-cup segment is the fastest-growing business within the global coffee industry.