What I would say to young entrepreneurs is there's so many moments in your life where you have these dreams, and people are trying to protect you, and they say, perhaps, friends, family, parents sometimes, they don't agree with it, they think, 'This is just too high of a hurdle.' And I don't agree with that.

I think growth covers up mistakes.

When companies fail, or fail to grow, it's almost always because they don't invest in the people, the systems, and the processes they need.

When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.

We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.

I think there is probably no better person to aspire to emulate than Steve Jobs and what he has done at Apple in terms of his leadership, his innovation, not settling for mediocrity.

People in Washington need to put their feet in the shoes of working Americans.