We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.

I don't have any secret sauce and I'm no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.

Companies should not have a singular view of profitability. There needs to be a balance between commerce and social responsibility... The companies that are authentic about it will wind up as the companies that make more money.

We need to reinvent food at Starbucks. Less could be more.

When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.

I'm optimistic about the country; I'm optimistic about the American people.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.