Sports was a great equalizer. It didn't have color. It didn't matter whether you were rich or poor, black or white. It really shaped me in many ways to be able to deal with a lot of different personalities and different cultures. Sports were the common thread.

There's this myth that has been exacerbated by others that Starbucks means a $4 cup of coffee, which is not true.

The future of America is not an entitlement. We have been given a treasure chest of gifts and opportunities, but some people are being left behind, and success is not sustainable unless it is shared.

I think if you're an entrepreneur, you've got to dream big - and then dream bigger.

Starbucks represents something beyond a cup of coffee.

The issue of managing through a crisis is you have to be decisive even if you don't have perfect information.

In times of adversity and change, we really discover who we are and what we're made of.