My mother taught me something at a young age - she said 'you are the company you keep.' To define yourself by some label or some level of resources - that's pretty shallow.

In this ever-changing society, the most powerful and enduring brands are built from the heart. They are real and sustainable. Their foundations are stronger because they are built with the strength of the human spirit, not an ad campaign. The companies that are lasting are those that are authentic.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

Starbucks has stores in America in many, many communities that are governed by many, many different municipalities. Starbucks cannot dictate to a municipality in Cincinnati or Kansas City or Sacramento how or why or when there should be a recycling program.

We have a big opportunity in China. We think the number of stores here can rival the number in North America.

We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.

When you start a company, it's a singular focus. You have the wind at your back.