Growing up I always felt like I was living on the other side of the tracks. I knew the people on the other side had more resources, more money, happier families.

I do feel, in a sense, the rules of engagement for citizenship has changed, and we must encourage other people to speak up and to take action.

On balance, I am a supporter of the minimum wage going up. We've got to be very careful what we wish for because some employers - and there could be a lot of them - will be scared away from hiring new people or creating incremental hours for part-time people as a result of that wage going up.

Be bold, but be fair. Don't give in. If others around you have integrity, too, you can prevail

We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.

When you start a company, it's a singular focus. You have the wind at your back.

People around the world, they want the authentic Starbucks experience.