Beverages have to be created. And they're created by looking at what trend is in, say, the fashion industry - what color's hot right now.

With a population of more than 600 million people, an emerging middle class that is driving strong consumption, and a robust and resilient economy, Southeast Asia presents a compelling growth opportunity for Starbucks.

I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse.

The entrepreneurial opportunity in America is alive and well.

Be bold, but be fair. Don't give in. If others around you have integrity, too, you can prevail

When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.

Business leaders cannot be bystanders.