Beverages have to be created. And they're created by looking at what trend is in, say, the fashion industry - what color's hot right now.

There's this myth that has been exacerbated by others that Starbucks means a $4 cup of coffee, which is not true.

People want to be part of something larger than themselves. They want to be part of something they're really proud of, that they'll fight for, sacrifice for, that they trust.

Remember: You'll be left with an empty feeling if you hit the finish line alone. When you run a race as a team, though, you'll discover that much of the reward comes from hitting the tape together. You want to be surrounded not just by cheering onlookers but by a crowd of winners, celebrating as one.

I grew up in a working class family where there was no health insurance. I saw first hand the fracturing of the American dream and the bitterness that comes when there is no hope and a lot of despair. So I wanted to build the company, in a sense, that my father never got a chance to work for.

Managing and navigating through a financial crisis is no fun at all.

Success in the United States is not an entitlement in China. You have to go there and earn it, and earn it the right way.