The leaders in Washington have got to come together in a bipartisan way and do the right thing for the people who are being left behind. We cannot have an America that is only based on the wealthy.

Always challenge the old ways.

To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.

I was working probably at the age of 10, when I had my first paper route. I had every different kind of job you could possibly imagine as a young kid.

I think we are living in a time where the consumer has lots of choices, whether it's coffee, newspapers or whatever it is. And there is parity in the market place and as a result of that the consumer is beginning to make decisions, not just on what things cost and the convenience of it.

I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.

The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.