The best thing a company can do for the communities in which it operates is to have a vibrant and sustainable business.

I hate to see people frustrated or leave a company for an opportunity they could easily have had at their current company if they had only asked.

Even in developing markets, we're seeing the growth of digital communication is proceeding at a very rapid pace.

I believe very strongly in the value of having a diverse team around me that comes from very different backgrounds and different points of view.

The most important role of a leader is to set a clear direction, be transparent about how to get there and to stay the course.

It's fair to characterise me as competitive and determined, but anyone who works with me will attest to the fact I believe very strongly in the notion of servant leadership.

Our emerging workforce is not interested in command-and-control leadership. They don't want to do things because I said so; they want to do things because they want to do them.