Mom was a housewife; Dad was an accountant. They taught me a lot about the value of working hard.

Even in developing markets, we're seeing the growth of digital communication is proceeding at a very rapid pace.

It's fair to characterise me as competitive and determined, but anyone who works with me will attest to the fact I believe very strongly in the notion of servant leadership.

The best thing a company can do for the communities in which it operates is to have a vibrant and sustainable business.

Major organizational changes create uncertainty.

How you manage change can make all the difference.

People vote with their hearts, not their heads.