Mom was a housewife; Dad was an accountant. They taught me a lot about the value of working hard.
The most important role of a leader is to set a clear direction, be transparent about how to get there and to stay the course.
People vote with their hearts, not their heads.
Major organizational changes create uncertainty.
How you manage change can make all the difference.
I am very excited and delighted to be an important part of the development of corporate America.