Just because you are the boss doesn't mean you are the source of all knowledge.

Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.

The biggest opportunity for big companies has come by far in the digitization of internal processes.

On the face of it, shareholder value is the dumbest idea in the world.

Take lack of candor. ... I'm not talking about boldface lying, but a tendency to withhold information. That behavior is far more common, and it frustrates teams and bosses to no end.

I think every leader has an obligation - the absolute obligation - to treat everyone fairly. But they also have the obligation to treat everyone differently. Because people aren't all the same, and the last thing you ever want to do, in my opinion, is let the best in your organization be treated like the worst in your organization. It does nothing for your future.

Don't make the process harder than it is.