If you reward candor, you'll get it.

Real change agents comprise less than 10% of all business people.

Ninety-nine point nine percent of all employees are in the pile because they don't think.

Protecting underperformers always backfires.

Trust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.

When employees underperform, a leader tells them so.

Don't take a job because your mother wants you to. Don't be a victim. You own your decision.