People aren't the same. Business is, in my opinion, all about the team that fields the best players. It's not about an idea. An idea goes away. Somebody catches up with it. It's not about a widget.
Jack WelchWe bring together the best ideas - turning the meetings of our top managers into intellectual orgies.
Jack WelchOne of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.
Jack WelchThere are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.
Jack WelchIf work is just going in every day and getting a check, it's an ugly life. When you can make work a meaningful purpose, you've hit the jackpot for people.
Jack WelchStrong managers who make tough decisions to cut jobs provide the only true job security in today's world. Weak managers are the problem. Weak managers destroy jobs.
Jack WelchInsecure managers create complexity. Frightened, nervous managers use thick convoluted planning books and busy slides filled with everything theyโve known since childhoodโฆโฆ. They worry that if theyโre simple, people will think theyโre simple minded. In reality, of course, itโs just the reverse. Clear, tough minded people are the most simple.
Jack WelchIf you managed a baseball team, would you listen more closely to the team accountant or the director of player personnel?
Jack WelchStretch targets energize. We have found that by reaching for what appears to be the impossible, we often actually do the impossible; and even when we don't quite make it, we inevitably wind up doing much better than we would have done.
Jack WelchTrust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.
Jack WelchAny company trying to compete...must figure out a way to engage the mind of every employee.
Jack WelchManagement is all about managing in the short term, while developing the plans for the long term.
Jack WelchFace reality as it is, not as it was, or as you wish it were. Be candid with everyone. Don't manage, lead. Change before you have to. If you don't have a competitive advantage, don't compete. Control your own destiny, or someone else will.
Jack Welch...I think that ideally that is how a company works. It becomes a place of ideas, not a place of position.
Jack WelchOne of the things about leadership is that you cannot be a moderate, balanced, thoughtful, careful articulator of policy. You've got to be on the lunatic fringe.
Jack WelchFirst and most obvious, bring out the three old warhorses of competition - cost, quality, and service - and drive them to new levels, making every person in the organization see them for what they are, a matter of survival.
Jack WelchYou have no right to be a leader if someone who works for you doesn't know where they stand.
Jack WelchThe best way to support dreams and stretch is to set apart small ideas with big potential, then give people positive role models and the resources to turn small projects into big businesses.
Jack WelchFor a large corporation to be effective, it must be simple. For an organization to be simple, its people must have self-confidence and intellectual self-assurance. Insecure managers create complexity, real leaders do not clutter.
Jack WelchYou hang around with good people, you play a lot of golf, and you have a pretty good life. That's what success is all about. It's getting people you like, who want to take the hill with you, who want to win, who have the passion. This is not rocket science.
Jack Welch"Every leader makes mistakes, every leader stumbles and falls. The question with a senior level leader is, does she learn from her mistakes, regroup, and then get going again with renewed speed, conviction and confidence?"
Jack WelchA leader's role is not to control people or stay on top of things, but rather to guide, energize and excite.
Jack WelchTrying to get people to face reality and see the world the way it really is is an absolutely critical aspect of leadership, in my view.
Jack WelchHierarchy is an organization with its face toward the CEO and its ass toward the customer.
Jack WelchFocus on a few key objectives ... I only have three things to do. I have to choose the right people, allocate the right number of dollars, and transmit ideas from one division to another with the speed of light. So I'm really in the business of being the gatekeeper and the transmitter of ideas.
Jack WelchThe operative assumption today is that someone, somewhere, has a better idea; and the operative compulsion is to find out who has that better idea, learn it, and put it into action-fast.
Jack WelchWhen the amount of change externally exceeds the amount of change internally, the end is in sight.
Jack WelchIf you don't have public hangings for bad culture in a company, if you don't take people out and let them say, they went home to spend more time with the family. It's crazy.
Jack WelchToo many people believe that one big, public success will solve their self-confidence problems forever. That only happens in the movies. In real life, the opposite strategy is what works. Call it the small victo-ries approach. In time you will discover that all failing really does teach you something you needed to know- so you can regroup and stretch again, with ever more...nerve.
Jack WelchBefore you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.
Jack WelchIts a marathon, its not a sprint. Ten years. Fifteen years. You've got to get up everyday, with a new idea, a new spin, and you've got to bring it to work, every day
Jack WelchDrucker said: 'If you weren't already in this business, would you enter it today? And if not, what are you going to do about it?' ... Simple, right? But incredibly powerful.
Jack WelchKeep learning; don't be arrogant by assuming that you know it all, that you have a monopoly on the truth; always assume that you can learn something from someone else.
Jack Welch