This shows you are never too old to get surprised.

I think every leader has an obligation - the absolute obligation - to treat everyone fairly. But they also have the obligation to treat everyone differently. Because people aren't all the same, and the last thing you ever want to do, in my opinion, is let the best in your organization be treated like the worst in your organization. It does nothing for your future.

A leader's role is not to control people or stay on top of things, but rather to guide, energize and excite.

The Internet is the Viagra of big business.

HR should be every company's killer app. What could possibly be more important than who gets hired?

The 1980s will seem like a walk in the park when compared to new global challenges, where annual productivity increases of 6% may not be enough. A combination of software, brains, and running harder will be needed to bring that percentage up to 8% or 9%.

When employees underperform, a leader tells them so.