This shows you are never too old to get surprised.

In every company, differentiation is never more important than it is in times of trouble, and that's the time when everyone tends to go to the well and equalize rather than differentiate.

Face reality as it is, not as it was or as you wish it to be.

There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer satisfaction, and cash flow...It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.

The 3Ss of Winning in business are speed, simplicity, and self-confidence.

Never miss out on an opportunity like a good recession.

If the rate of change on the outside exceeds the rate of change on the inside, the end is near.