Nothing of any importance has ever been accomplished by a pessimist.

The world will belong to passionate, driven leaders - people who not only have enormous amounts of energy, but who can energize those whom they lead.

When it's time to let someone go, do it right. No surprises. No humiliation.

We have the brand, and we have the fulfillment capability. Now we had to get the Net, and that's the easiest part of the game.

I believe social responsibility begins with a strong, competitive company. Only a healthy enterprise can improve and enrich the lives of people and their communities.

Does coaching work? Yes. Good coaches provide a truly important service. They tell you the truth when no one else will.

The secret of success is changing the way you think.