HR should be every company's killer app. What could possibly be more important than who gets hired?

The quality of an idea does not depend on its altitude in the organization...An idea can be from any source. So we will search the globe for ideas. We will share what we know with others to get what they know. We have a constant quest to raise the bar, and we get there by constantly talking to others.

Great leaders love to see people grow. The day you are afraid of them being better than you is the day you fail as a leader.

If you want risk taking, set an example yourself and reward and praise those that do.

I don't think environmentalists have the slightest reason to be concerned about globalization because every time you move a plant to a new place you upgrade the neighborhood. You put in global standards. You put in modern plants. And all the plants around it get improved.

The binders, the charts, the grids may seem formidable, but the meetings themselves are built around informality, trust, emotion and humor.

Excellence and competitiveness aren't incompatible with honesty and integrity.