HR should be every company's killer app. What could possibly be more important than who gets hired?

In any bad situation you can not let yourself be a victim.

We've only been wealthy in this country for 70 years. Who said we ought to have all this? Is it ordained?

First and most obvious, bring out the three old warhorses of competition - cost, quality, and service - and drive them to new levels, making every person in the organization see them for what they are, a matter of survival.

Too many people believe that one big, public success will solve their self-confidence problems forever. That only happens in the movies. In real life, the opposite strategy is what works. Call it the small victo-ries approach. In time you will discover that all failing really does teach you something you needed to know- so you can regroup and stretch again, with ever more...nerve.

If you don't have a competitive advantage, don't compete.

No vision is worth the paper it's printed on unless it is communicated constantly and reinforced with rewards.