HR should be every company's killer app. What could possibly be more important than who gets hired?

If the rate of change on the outside exceeds the rate of change on the inside, the end is near.

We know where most of the creativity, the innovation, the stuff that drives productivity lies - in the minds of those closest to the work.

You've got to eat while you dream. You've got to deliver on short-range commitments, while you develop a long-range strategy and vision and implement it. The success of doing both. Walking and chewing gum if you will. Getting it done in the short-range, and delivering a long-range plan, and executing on that.

The biggest opportunity for big companies has come by far in the digitization of internal processes.

Focus on a few key objectives ... I only have three things to do. I have to choose the right people, allocate the right number of dollars, and transmit ideas from one division to another with the speed of light. So I'm really in the business of being the gatekeeper and the transmitter of ideas.

The idea of let's all share the pain equally, or let's freeze salaries altogether - it's ass-backwards. It's absolutely ass-backwards.