The biggest opportunity for big companies has come by far in the digitization of internal processes.

This shows you are never too old to get surprised.

Its a marathon, its not a sprint. Ten years. Fifteen years. You've got to get up everyday, with a new idea, a new spin, and you've got to bring it to work, every day

I am often asked if leaders are born or made. The answer, of course, is both. Some characteristics, like IQ and energy, seem to come with the package. On the other hand, you learn some leadership skills, like self-confidence, at your mother's knee, and at school, in academics and sports. And you learn others at work-trying something, getting it wrong and learning from it, or getting it right and gaining the self-confidence to do it again, only better.

The best thing workers can bring to their jobs is a lifelong thirst for learning.

Simple messages travel faster, simpler designs reach the market faster and the elimination of clutter allows faster decision making.

My job is to find great ideas, exaggerate them, and spread them like hell around the business with the speed of light...And to put resources in to support them. Keep finding ideas. That's the job of just about all of our CEOs.