The biggest opportunity for big companies has come by far in the digitization of internal processes.

Trying to get people to face reality and see the world the way it really is is an absolutely critical aspect of leadership, in my view.

The secret of success is changing the way you think.

For a large corporation to be effective, it must be simple. For an organization to be simple, its people must have self-confidence and intellectual self-assurance. Insecure managers create complexity, real leaders do not clutter.

One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you've got somebody who's raring to go and you can smell it and feel it, give 'em that shot.

Take lack of candor. ... I'm not talking about boldface lying, but a tendency to withhold information. That behavior is far more common, and it frustrates teams and bosses to no end.

Be candid with everyone.