The biggest opportunity for big companies has come by far in the digitization of internal processes.

What the Commission is seeking cuts the heart out of the strategic rationale of our deal.

Any company trying to compete...must figure out a way to engage the mind of every employee.

Celebrating creates an atmosphere of recognition and positive energy. Imagine a team winning the World Series without champagne spraying everywhere. And yet companies win all the time and let it go without so much as a high five. Work is too much a part of life not to recognize moments of achievement. Make a big deal out of them. If you don't, no one will.

My bosses cautioned me about my candor. Now my GE career is over, and I'm telling you that it was my candor that helped make it work.

In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.

We have the brand, and we have the fulfillment capability. Now we had to get the Net, and that's the easiest part of the game.