As leaders, we owe it to every employee to let them know where they stand in the organization.

The last thing you want to do is be a bore. When you wake up in the morning, give yourself a good mirror test. If you look like you’re going to be a sulking, pouting bore, slap yourself in the face before you go out to the office.

Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking.

You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.

You never know how diverse your career can be. I think it's wonderful. My life has always been the next page, not the last page.

When there's change, there's opportunity.

You've got to eat while you dream. You've got to deliver on short-range commitments, while you develop a long-range strategy and vision and implement it. The success of doing both. Walking and chewing gum if you will. Getting it done in the short-range, and delivering a long-range plan, and executing on that.