Ninety-nine point nine percent of all employees are in the pile because they don't think.

An overburdened, overstretched executive is the best executive, because he or she doesn't have the time to meddle, to deal in trivia, to bother people.

You measure your people and you take action on those that don't measure up.

Great leaders love to see people grow. The day you are afraid of them being better than you is the day you fail as a leader.

You are not a leader to win a popularity contest-you are a leader to lead.

Leaders relentlessly upgrade their team, using every encounter as an opportunity to evaluate, coach, and build self-confidence.

Too many people believe that one big, public success will solve their self-confidence problems forever. That only happens in the movies. In real life, the opposite strategy is what works. Call it the small victo-ries approach. In time you will discover that all failing really does teach you something you needed to know- so you can regroup and stretch again, with ever more...nerve.