The story about GE that hasn't been told is the value of an informal place. I think it's a big thought. I don't think people have ever figured out that being informal is a big deal.

Six Sigma is a quality program that, when all is said and done, improves your customers' experience, lowers your costs, and builds better leaders.

If the rate of change on the outside exceeds the rate of change on the inside, the end is near.

Ninety-nine point nine percent of all employees are in the pile because they don't think.

Getting candor right - with your reports, your peers, and your boss - is a skill that can make or break your career.

Ideally, the star will be replaced within eight hours. This sends the message that no single individual is bigger than the company.

The value decade is upon us. If you can't sell a top-quality product at the world's lowest price, you're going to be out of the game.