The story about GE that hasn't been told is the value of an informal place. I think it's a big thought. I don't think people have ever figured out that being informal is a big deal.

I believe that in any initiative, you can't have a flavor of the month. When you believe something is profound in a company, you can not be a logical leader. You have to go to the lunatic fringe. There is no way that logic is what you need to change people.

The 3Ss of Winning in business are speed, simplicity, and self-confidence.

If we get the right people in the right job we've won the game.

I wanted to change the rules of engagement, asking for more- from fewer. I was insisting that we had to have only the best people...If you wanted excellence, at a minimum, the ambience had to reflect excellence.

As leaders, we owe it to every employee to let them know where they stand in the organization.

If you don't have a competitive advantage, don't compete.