Globalization has changed us into a company that searches the world, not just to sell or to source, but to find intellectual capital - the world's best talents and greatest ideas.

It's the internet like the flu - it just spreads like crazy.

I actually think that the economy has got some positives. It's got the market. It's got consumer confidence and it's got banks throwing - I mean central bankers throwing money at it around the world.

Getting candor right - with your reports, your peers, and your boss - is a skill that can make or break your career.

Ideally, the star will be replaced within eight hours. This sends the message that no single individual is bigger than the company.

Hierarchy is an organization with its face toward the CEO and its ass toward the customer.

Change before you have to.