If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.

If you get the best people on your team, you've got plenty of time to do the things you like to do and can add more value to.

With leadership the question at the beginning of the day is, 'how far can we take this...how big can we grow it...and how fast can we get there?'

You've got to eat while you dream. You've got to deliver on short-range commitments, while you develop a long-range strategy and vision and implement it. The success of doing both. Walking and chewing gum if you will. Getting it done in the short-range, and delivering a long-range plan, and executing on that.

When it comes to strategy, ponder less and do more.

What is a budget review? A personal review with numbers

Give me a highly successful unionized industry.