If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.

Cash is king. Get every drop of cash you can get and hold onto it.

People always overestimate how complex business is. This isn't rocket science. We've chosen one of the world's simplest professions.

The idea flow from the human spirit is absolutely unlimited. All you have to do is tap into that well. I don't like to use the word efficiency. It's creativity. It's a belief that every person counts.

No one is doing something in your business - getting a sale, having a key customer, working on an R&D project - doing anything that's more important than something you say is going to change the company.

When the amount of change externally exceeds the amount of change internally, the end is in sight.

Leadership is helping other people grow and succeed. it is not just about you. It's all about them.... everyone deserves a chance.... you can never let yourself be a victim.