If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.

You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.

If you get the best people on your team, you've got plenty of time to do the things you like to do and can add more value to.

As a leader, you have no right to have any employee wonder how they fit in and where they are going.

The world will belong to passionate, driven leaders - people who not only have enormous amounts of energy, but who can energize those whom they lead.

Protecting underperformers always backfires.

You've got to eat while you dream. You've got to deliver on short-range commitments, while you develop a long-range strategy and vision and implement it. The success of doing both. Walking and chewing gum if you will. Getting it done in the short-range, and delivering a long-range plan, and executing on that.