If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.

The secret of success is changing the way you think.

The record results for the third quarter once again demonstrate the ability of GE's diverse mix of leading global businesses to deliver top-line growth, increased margins and strong cash generation.

In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.

If you pick the right people and give them the opportunity to spread their wings and put compensation as a carrier behind it you almost don't have to manage them.

I'm not perfect, but if there are any points given for caring about people with every fiber of your being and giving life all you've got every day, then I suppose I have a shot.

I've learned that mistakes can often be as good a teacher as success.