I'm not perfect, but if there are any points given for caring about people with every fiber of your being and giving life all you've got every day, then I suppose I have a shot.

You are not a leader to win a popularity contest-you are a leader to lead.

You have no right to be a leader if someone who works for you doesn't know where they stand.

The story about GE that hasn't been told is the value of an informal place. I think it's a big thought. I don't think people have ever figured out that being informal is a big deal.

Approach every meeting with a purposeful, high-energy, ready-to-make-a-contribution attitude, and watch how fast leadership’s perception of you follows your behavior.

I believe social responsibility begins with a strong, competitive company. Only a healthy enterprise can improve and enrich the lives of people and their communities.

When employees underperform, a leader tells them so.