Insecure managers create complexity. Frightened, nervous managers use thick convoluted planning books and busy slides filled with everything they’ve known since childhood……. They worry that if they’re simple, people will think they’re simple minded. In reality, of course, it’s just the reverse. Clear, tough minded people are the most simple.

Set stretch goals. Don't ever settle for mediocrity. The key to stretch is to reach for more than you think is possible. Don't sell yourself short by thinking that you'll fail.

Get the best player because whether it's soccer or whether it's anything else the team with the best players wins. So focus your energy on getting the best and getting rid of the weakest.

Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.

Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking.

One of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.

I’ve learned in a hundred ways that I rarely regretted acting but often regretted NOT acting fast enough.