The idea flow from the human spirit is absolutely unlimited. All you have to do is tap into that well. I don't like to use the word efficiency. It's creativity. It's a belief that every person counts.

You talk about seeing around corners as an element of success. That's what differentiates the good leader. Not many people have it. Not many people can predict that corner. That would be a characteristic of great leaders.

The secret of success is changing the way you think.

Real change agents comprise less than 10% of all business people.

In every company, differentiation is never more important than it is in times of trouble, and that's the time when everyone tends to go to the well and equalize rather than differentiate.

If you want risk taking, set an example yourself and reward and praise those that do.

No company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.