Ultimately, users visit your website for its content. Everything else is just the backdrop.
Jakob NielsenPopularity is the product of two factors: (a) how compelling material you offer, and (b) how easy it is to access it. Host free pirated movies and users will flock to the site, even if it's difficult to use.
Jakob NielsenThe system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.
Jakob NielsenThe more users' expectations prove right, the more they will feel in control of the system and the more they will like it.
Jakob Nielsen