Don't be interesting - be interested.

If we allow the celebrity rock-star model of leadership to triumph, we will see the decline of corporations and institutions of all types. The twentieth century was a century of greatness, but we face the very real prospect that the next century will see very few enduring great institutions.

Bad decisions made with good intentions, are still bad decisions.

Not all time in life is equal. How many opportunities do you get to talk about what your life is going to add up to with people thinking about the same question?

You must maintain unwavering faith that you can and will prevail in the end, regardless of the difficulties, AND at the same time, have the discipline to confront the most brutal facts of your current reality, whatever they might be.

Change your practices without abandoning your core values.

The challenge is not just to build a company that can endure; but to build one that is worthy of enduring.