Recruit entrepreneurial leaders and give them freedom to determine the best path to achieving their objectives. On the other hand, individuals must commit fully to the system you use and be held rigorously accountable for their objectives. You give them freedom, but freedom within a framework.

Creativity dies in an indisciplined environment.

You must maintain unwavering faith that you can and will prevail in the end, regardless of the difficulties, AND at the same time, have the discipline to confront the most brutal facts of your current reality, whatever they might be.

Good-to-great companies set their goals and strategies based on understanding; comparison companies set their goals and strategies based on bravado.

The main point is first get the right people on the bus (and wrong people off the bus) before you figure out where to drive it. The second key point is the degree of sheer rigor in people decisions in order to take a company from Good to Great.

Get the right people on the bus, the wrong people off the bus, and the right people in the right seats...

How can you succeed by helping others succeed? We succeed at our very best only when we help others succeed.