Who then is the greatest leader? The one who has served the most.

A seagull manager is one who periodically flies into the area, makes a lot of noise, dumps on the people, maybe eats their lunch, and flies away.

Our top-down pyramid style of management is a very old concept borrowed from centuries of war and monarchies.

Leadership: The skill of influencing people to work enthusiastically toward goals identified as being for the common good.

(A manager) once confided in me she liked to picture in her mind's eye that every employee was wearing one of those sandwich billboard signs. On the front side, the sign would read 'Appreciate Me' and on the back side 'Make Me Feel Important.'

You can get a few seasons out of power, even accomplish some things, but over time power can be very damaging to relationships.

INTENTIONS - ACTION = SQUAT