INTENTIONS - ACTION = SQUAT

we must never forget that people buy into the leader before they buy into a mission statement.

Our top-down pyramid style of management is a very old concept borrowed from centuries of war and monarchies.

A seagull manager is one who periodically flies into the area, makes a lot of noise, dumps on the people, maybe eats their lunch, and flies away.

...leaders who do not hold their people accountable to a set standard are, in effect, thieves and liars. Thieves because they are stealing from the stockholder who pays them to hold people accountable, and liars because they pretend that everything is OK with their people when in fact everything is not OK.

Leadership is not about personality, possessions, or charisma, but all about who you are as a person. I used to believe that leadership was about style but now I know that leadership is about substance, namely character.

INTENTIONS + ACTION = WILL