INTENTIONS - ACTION = SQUAT

Forgiving behavior is dealing with situations as they arise in an assertive manner and then letting go of any lingering resentment. As the leader, if you are not able to let go of the resentment, it will consume you and render you ineffective.

Serving others breaks you free from the shackles of self and self-absorption that choke out the joy of living.

As leaders we do not create growth. The best we can do is create an environment that is conducive to growth. It is like planting a garden. You do not cause the seeds to grow. To grow is their natural purpose in life.

Those who follow the crowd will never be followed by the crowd.

A seagull manager is one who periodically flies into the area, makes a lot of noise, dumps on the people, maybe eats their lunch, and flies away.

Leadership: The skill of influencing people to work enthusiastically toward goals identified as being for the common good.