Those who follow the crowd will never be followed by the crowd.

Leadership: The skill of influencing people to work enthusiastically toward goals identified as being for the common good.

we must never forget that people buy into the leader before they buy into a mission statement.

Authority cannot be bought or sold, given or taken away.

(A manager) once confided in me she liked to picture in her mind's eye that every employee was wearing one of those sandwich billboard signs. On the front side, the sign would read 'Appreciate Me' and on the back side 'Make Me Feel Important.'

Those who follow the crowd will never be followed by the crowd.

Forgiving behavior is dealing with situations as they arise in an assertive manner and then letting go of any lingering resentment. As the leader, if you are not able to let go of the resentment, it will consume you and render you ineffective.