we must never forget that people buy into the leader before they buy into a mission statement.

Authority is always built on service and sacrifice.

As leaders we do not create growth. The best we can do is create an environment that is conducive to growth. It is like planting a garden. You do not cause the seeds to grow. To grow is their natural purpose in life.

...while everyone's focusing on keeping the boss happy, who's focusing on keeping the customer happy?

You can get a few seasons out of power, even accomplish some things, but over time power can be very damaging to relationships.

Our top-down pyramid style of management is a very old concept borrowed from centuries of war and monarchies.

INTENTIONS + ACTION = WILL