As leaders we do not create growth. The best we can do is create an environment that is conducive to growth. It is like planting a garden. You do not cause the seeds to grow. To grow is their natural purpose in life.

(A manager) once confided in me she liked to picture in her mind's eye that every employee was wearing one of those sandwich billboard signs. On the front side, the sign would read 'Appreciate Me' and on the back side 'Make Me Feel Important.'

As leaders we do not create growth. The best we can do is create an environment that is conducive to growth. It is like planting a garden. You do not cause the seeds to grow. To grow is their natural purpose in life.

INTENTIONS - ACTION = SQUAT

Authority: The skill of getting people to willingly do your will, because of your personal influence.

A seagull manager is one who periodically flies into the area, makes a lot of noise, dumps on the people, maybe eats their lunch, and flies away.

Leadership is not about personality, possessions, or charisma, but all about who you are as a person. I used to believe that leadership was about style but now I know that leadership is about substance, namely character.