Those who follow the crowd will never be followed by the crowd.
Authority: The skill of getting people to willingly do your will, because of your personal influence.
(A manager) once confided in me she liked to picture in her mind's eye that every employee was wearing one of those sandwich billboard signs. On the front side, the sign would read 'Appreciate Me' and on the back side 'Make Me Feel Important.'
Who then is the greatest leader? The one who has served the most.
Slaves do what others want. Servants do what others need.
Leadership: The skill of influencing people to work enthusiastically toward goals identified as being for the common good.